INSPECT WHAT YOU EXPECT
Are you a good listener?
The most capable and accomplished leaders seek to understand where every direct report is in their development before uttering a single directive. Coaching then, is as much about patience and empathy as it is instruction and monitoring outcomes.
There's no silver bullet that we know of to make your operations foolproof. But if you take time to slow down and reflect on your team's performance each day, you'll begin to piece together patterns and characteristics that are either contributing to, or detracting from, your company's overall health and wellness.
Think you're still too small to worry about molehills turning into mountains, at least in terms of your people? That might be true. Yet the more ambitious your growth trajectory and plans to add headcount, the harder you'll find it to implement feedback on the fly.
How many times do we say to ourselves, "Wow. I didn't
see that coming." In business as in life, the challenge always lies in trying to predict the future. But the fact is that tomorrow is mostly shaped by what gets done today.
Keep your eyes on the prize by putting a solid, scalable system for mentoring and counseling in place. We recommend the following to affect and deliver amazing results.